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Shipping & Returns

Welcome to InnerVision Crystals

Shipping costs have gone up a lot over the past few years. We offer the lowest flat rate options we can.

Updated 1/3/2024
  • Current order volume : All orders are shipping within 2 business days.
We have a pretty steady order volume, the team can get about 75 - 120 orders out a day depending on item counts. All orders are packed and shipped in the order they are received Monday - Friday, from 9am - 4pm.
  • Domestic / U.S. Orders
  • $6 Flat Rate on all orders under $250
  • FREE USPS Shipping on orders over $250
  • You can choose faster USPS Priority /  Express or FedEx Options.
  • We provide FREE Insurance on every shipment.
International Orders -
Delays are usually related to Customs / VAT processing, in some cases orders may take up to 4 - 6 weeks or more to arrive. Shipping costs have gone up significantly over the last few years.
  • Flat Rate shipping starting at $20 for USPS First Class Mail.
  • Orders over $500 are shipped Free with USPS First Class Mail.
  • You may choose a faster Priority or Express delivery options.
  • These are delivered with your regular mail in your country. We have no control over speed over Customs clearance, VAT due or final Delivery once we ship. Tracking is Available.
****For some countries because of theft or loss of package only a couple options are available - Express or Priority -  may be available, for many coutries in SE Asia / Malaysia, Africa & Middle East (Israel, UAE, Iraq, Iran, Saudi Arabia) Indonesia, Mexico, Brazil and some other South American Countries.

OTHER SHIPPING OPTIONS :

Shipping Insurance - IVC provides free insurance on every package against Damage during shipment or Loss / Non Delivery of a package.

Returns & Exchanges : All crystals are sold with high quality photographs & measurements. There are no surprises for the buyer. In the rare case that you simply are not happy - for any reason - with the crystal you purchased you have 1 week / 7 days from delivery to contact us to return the item. Email us your order # & the items being returned. Then just send it back, properly packaged - as it was delivered. We provide Return labels for returns in the U.S. via USPS priority mail.

*Wholesale Lots and some other items are sold as is / no returns, these are clearly stated in the Description, and are based on availability, etc. There is no "picking or high grading" lots, and returning stones you do not wish to use. Most wholesale is sold with no returns.

InnerVision Crystals will refund or replace the item if lost or damaged during shipment as all orders are insured fully. If there are any issues with your order or For all inquiries and other requests please use this EMAIL or you can also reach me direct by calling 315-750-6504. Customer Service is #1 here and we strive for 100% satisfaction. All Single crystals, gemstones or pieces of jewelry are unique and one of a kind, the pictures are of the actual item you will receive. The only listings we use "Stock" Photos of are some Gemstones and Wholesale Parcels - it will be noted in the listing.

Wholesale Orders are all based on availability & varies slightly in sizes and grades according to what is available at that point in time. Wholesale is ordered direct from the Source so the grade / quality are always going to be the same quality. Please educate yourself on what you are ordering when buying wholesale as there are no returns or exchanges on wholesale orders. Please ask all questions you may have. Pictures and Information on all wholesale is available upon request.

We are very good at what we do here & cater to a huge community around the World.

This is what I love to do and I hope to share the ease of purchasing crystals online and the unique experience of personal assistance from emails, to phone, to shipping, to invoicing, we handle every step of every order personally. Let us show you what peace of mind shopping for crystals on line is like.

Thank you.

Mike Eggleston

InnerVision Crystals
2300 Smith Rd
Hamilton NY 13346
Based on 2865 reviews
97%
(2785)
2%
(43)
1%
(20)
0%
(11)
0%
(6)
R
Black Tourmaline 26.90 g 37x27mm
Robbin A. Robinson
I apologize.

I added it to my collection, which sits upon my orgonite mold, that holds various items that I have collected, over the years. I like your product, and what I receive is what is displayed.

L
Raw Tanzanite Ring 9x8mm Size 6
LaKeisha Harris
Raw Tanzanite Ring

This ring is so beautiful. I am very happy with the quality of this lovely little thing. Thank you so much

Absolutely Stunning Lemurians!

I picked up a parcel of 10 small Lemurians recently, along with 2 larger stones. As far as the smaller stones go, I had no idea what I would get. But let me tell you: I couldn't be happier!

These are lovely, high vibrational, and obviously selected by someone who cares. The stones are sharp, clean, varied in growth patterns, and they absolutely sing! And the larger stones are even better than advertised too.

Thank you so much for this gorgeous parcel of light. I have them charging in the window now, getting ready for grid-work. And you can bet, I'll be back for all future crystal purchases. Namaste!

C
Citrine Polished Point 42 g 47x26mm
Crystal
Citrine Polished Point

Love it!! Perfect!! As described.

N
Moldavite 2.02 g 19x14x5mm
Nick P.
Great Quality!

I have received of several different moldavite, along with other tektites and a moldavite pendant. I really like how the website takes a picture of every piece, and what you purchase is what you get thats shows. Quality is amazing, you can tell that this seller is the real deal. Very powerful crystals as soon as you hold them in your hand. Will definitely shop at this store again!

P
Moldavite 1.40 g 16x10x7mm
Pamela

Something about this is very calming. It came with an authentication card, which made me feel a sense of relief, but also I felt a strong connection to it. This, too, was packaged with extreme care. Will order from this seller again.

Looks exactly as advertised. It's very beautiful and sturdy. This, too, was packaged with care.

P
Sugilite Pendant 2.57 g 28x12mm
Pamela

This pendant is very beautiful, and I felt connected to it instantly. It was packaged with extreme care, and I truly appreciate it.

c
Black Tourmaline Lot 48 g 23mm-26mm
carolyn Palmer
black tourmaline

very good quality. I would buy again.

Love this pendant. Matches up nice with my moldavite ring and meteorite face watch. Very happy with this piece.

J
Moldavite & Libyan Desert Glass Pendant 4.51 g 38x14mm
Jenn
Beautiful piece

I love my moldavite and Libyan desert glass pendant. I'm looking forward to what these stones bring to me on my spiritual journey.

J
Libyan Desert Glass 15.04 g 37x25x17mm
Jennifer

It’s beautiful

J
Herkimer Diamond Quartz Crystal 17.67 g 35x26x18mm B grade Smoky
Jennifer

Love it!

J
Moldavite Ring 7x5mm Size 7
Jessica Lew
Love it

I am so ecstatic with this perchance.

J
Moldavite 3.26 g 28x19x6mm
Jennifer Manare
Exactly what I hoped for!

I love my new moldavite!

R
Moldavie 39.40 g 63x30x18mm
Rhys
39.4g

Nice teardrop shape.
Excellent strong energy vibration!!

Quality!! Trusted quality!

These gems were absolutely beautiful. The amethyst glitters like Starlight. The clear q Lemurian seed crystals are full of energy. The smoky quartz was truly a gift from from heaven. It's nice to find a place you can trust for good gems. Planning to make another purchase later. Just need to save up.

K
Amphibole | Angel Phantom Quartz 16.77 g 35x23mm
Keith

My precious!

K
Amethyst Polished Point 246 g 86x50mm
Keith

Incarnation of starlight! Absolutely beautiful!

K
Smoky Quartz Polished Point 224 g 71x57mm
Keith

Stunning!

K
Citrine Polished Point 37 g 59x23x14mm
Keith

Perfect!

K
Moldavite 1.80 g 17x11x7mm
Kathy Getts-Neukam
Good, and very little bad.

Very happy with the Lemurian seed crystal, it was bigger than I thought it was going to be. But in the opposite, the Moldavite crystal was much smaller than I hoped. Which is fine, I'm terrible at guessing sizes in millimeters, lol. At the same time, the coins for comparison in some pictures aren't accurate either. When we got the problem with the herkimer sorted out and I reordered, the crystal ended up being much larger than the picture with the quarter for comparison, which was a pleasant surprise, but now I can't make the pendant I had planned. Suggestion would be put an actual ruler of some kind next to the stones. And don't get me wrong, I absolutely love that herkimer. It was one of those synchronicity things where the first one didn't work out so I could find the one I got.

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