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Welcome to IVC
Welcome to IVC

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Shipping & Returns

Welcome to InnerVision Crystals

Shipping costs have gone up a lot over the past few years. We offer the lowest flat rate options we can.

Updated 1/3/2024
  • Current order volume : All orders are shipping within 2 business days.
We have a pretty steady order volume, the team can get about 75 - 120 orders out a day depending on item counts. All orders are packed and shipped in the order they are received Monday - Friday, from 9am - 4pm.
  • Domestic / U.S. Orders
  • $6 Flat Rate on all orders under $250
  • FREE USPS Shipping on orders over $250
  • You can choose faster USPS Priority /  Express or FedEx Options.
  • We provide FREE Insurance on every shipment.
International Orders -
Delays are usually related to Customs / VAT processing, in some cases orders may take up to 4 - 6 weeks or more to arrive. Shipping costs have gone up significantly over the last few years.
  • Flat Rate shipping starting at $20 for USPS First Class Mail.
  • Orders over $500 are shipped Free with USPS First Class Mail.
  • You may choose a faster Priority or Express delivery options.
  • These are delivered with your regular mail in your country. We have no control over speed over Customs clearance, VAT due or final Delivery once we ship. Tracking is Available.
****For some countries because of theft or loss of package only a couple options are available - Express or Priority -  may be available, for many coutries in SE Asia / Malaysia, Africa & Middle East (Israel, UAE, Iraq, Iran, Saudi Arabia) Indonesia, Mexico, Brazil and some other South American Countries.

OTHER SHIPPING OPTIONS :

Shipping Insurance - IVC provides free insurance on every package against Damage during shipment or Loss / Non Delivery of a package.

Returns & Exchanges : All crystals are sold with high quality photographs & measurements. There are no surprises for the buyer. In the rare case that you simply are not happy - for any reason - with the crystal you purchased you have 1 week / 7 days from delivery to contact us to return the item. Email us your order # & the items being returned. Then just send it back, properly packaged - as it was delivered. We provide Return labels for returns in the U.S. via USPS priority mail.

*Wholesale Lots and some other items are sold as is / no returns, these are clearly stated in the Description, and are based on availability, etc. There is no "picking or high grading" lots, and returning stones you do not wish to use. Most wholesale is sold with no returns.

InnerVision Crystals will refund or replace the item if lost or damaged during shipment as all orders are insured fully. If there are any issues with your order or For all inquiries and other requests please use this EMAIL or you can also reach me direct by calling 315-750-6504. Customer Service is #1 here and we strive for 100% satisfaction. All Single crystals, gemstones or pieces of jewelry are unique and one of a kind, the pictures are of the actual item you will receive. The only listings we use "Stock" Photos of are some Gemstones and Wholesale Parcels - it will be noted in the listing.

Wholesale Orders are all based on availability & varies slightly in sizes and grades according to what is available at that point in time. Wholesale is ordered direct from the Source so the grade / quality are always going to be the same quality. Please educate yourself on what you are ordering when buying wholesale as there are no returns or exchanges on wholesale orders. Please ask all questions you may have. Pictures and Information on all wholesale is available upon request.

We are very good at what we do here & cater to a huge community around the World.

This is what I love to do and I hope to share the ease of purchasing crystals online and the unique experience of personal assistance from emails, to phone, to shipping, to invoicing, we handle every step of every order personally. Let us show you what peace of mind shopping for crystals on line is like.

Thank you.

Mike Eggleston

InnerVision Crystals
2300 Smith Rd
Hamilton NY 13346
Based on 3003 reviews
97%
(2918)
2%
(47)
1%
(21)
0%
(11)
0%
(6)
Gorgeous and Powerful

Such a great piece! Thank you Mike and Team!

C
Kyanite Pendant 12.53 g 48x22mm
CINDI POPLOS
Beautiful (and large!) pendant

As always from InnerVision, a really beautiful pendant and high quality stone for a great price. I love it!

Earrings

I love them very much. They were exactly as pictured, but beautiful in person. Thank you also much.

A
Moldavite 1.20 g 17x14x4mm
Anna Ward
Wow this is something special

My little moldavite packed a punch. I got dizzy and hot. I had to out it away for a day or so and then decided to use it with tourmaline for grounding. Definitely the real deal.

B
Emerald Pendant 1.34 g 19x8mm
Bryan Heffernan
Beyond Happy

I bought moldavite from innervation crystals. I couldn't be happier. Professional and timely service. Always happy when I purchase from them!!! A VERY satisfied customer!!

N
Moldavite Pendant 3.74 g 31x13mm
Nikki

Absolutely beautiful! Really great quality per usual!!

C
Raw Tanzanite Earrings 12mm
Carmen Lopez
Beautiful, Big, fast and efficient

Real stone, bigger than expected. Beautiful!
Super efficient and received really nicely packaged very quick despite being an international/ transoceanic shipping.
Thank you!! 🙏🏼

M
Lemurian Seed Crystal Dreamcoat 113 g 78x37mm
May Rojas
Lemurian Seed Crystal Dreamcone

Very happy with this purchase. The energy of this Dreamcone is amazing and very healing.

L
Lemurian Seed Crystal 53 g 78x25mm
Luis Cure
Nice but

They looked fine in the pictures, but I the points are chipped.

Hi Luis,

Micro Chips are common, Please check the description for each crystal - Minor imperfections such as micro chips, dings, etc are normal. Perfection is very hard. Anything worth noting, any sersious damage / dings is shown in the photographs. Reach out to customer service if you need anything. Thanks!

I love all your stuff💜🙏💜🙏💜🙏

Your bracelets are perfect. I love them all because when you feel anything that comes from your store it raises your vibration. I love knowing everything is authentic and it really brings joy into my heart & it makes me so happy. Thankyou☺️🌄🌅☀️🌊🐬🌈🌻🦋🕊🦄🦄🌟🥀✌️

L
Moldavite 3.52 g 20x12x11mm
Leamei1470@gmail.com

Another high energy moldavite and this is my third piece from InnerVision..thank you

S
Lapis Lazuli Pendant 7.52 g 44x16mm
ScottiJ

Lapis Lazuli Pendant 7.52 g 44x16mm

E
Moldavite Pendant 3.15 g 30mm
Ellen

Just like the picture. Beautiful

S
Muonionalusta Meteorite + Moldavite Pendant
Samantha Craig
Meteorite and motivate

The Moldevite and meteorite pendent and chain are exactly what I was looking for thank you.

It is a beautiful ring...got alot of compliments ☺️ thank you

D
Phenakite Cabachon Pendant 32.80 ct 28x21mm
Diana
Phenakite Cabachon Pendant 32.80ct 28x21mm

I love my Phenakite Cabachon Pendant! I watched this one for a while until I could afford it. I'm sure glad I got it. Everything I have ever got from InnerVisionCrystals has been awesome. Diana M

Exactly as described. Always happy with this shop.

Beautiful fits perfect.

Lovely ring

This is a delicate, beautiful, stackable or stand alone piece. The quality seems great so far, and I’m hard on my rings…I wear them all the time.

t
Herkimer Diamond Quartz Crystal 8.20 g 26x21x17 Smoky A+
tyler

Love this stone. Thank you

C
Larimar Bracelet 10x8mm Stones 7.5"
Carolyn Osborne
Beautiful Larimar Bracelet

I have been focused on finding a larimar bracelet that I could wear everyday. (Of course I take it off at night). The one that I chose to purchase was from InnerVision Crystals and I love it. Absolutely gorgeous! Thank you!

I love it!!

I love this pendant! It is absolutely beautiful and the quality is amazing. I was so surprised how strong this little stone was, it took a few days for me to adjust to the energy, but I am so grateful to have found this website

R
Ethiopian Opal Earrings 5mm
Robbin A. Robinson
Ethiopian Opal Earrings.

I love them and I wear the earrings every day, along with my Herkimer and Moldavite drop earrings. I purchased the Herks and Moldavite earrings from a local crystal shop. I like what you do.

C
Moldavite Pendant 5.81 g 34x17mm
Camille Borst
Moldavite Pendant

Absolutely love it! Was more then I imagined 💚 really impressive.

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