Orders and Shipping
How long does standard shipping take?
We ship all orders within 24 hours, Monday - Friday. No Shipping on Weekends & Holidays.
Standard US shipping takes 5 to 7 business days. Priority & Express (2 to 3 days) and other options are available at checkout. Free USPS Ground shipping on orders over $250
Will I receive the exact product I saw in the product photo online?
All Single crystals, gemstones or pieces of jewelry are unique and one of a kind, the pictures are of the actual item you will receive. The only listings we use "Stock" Photos are for some Jewelry where more than 1 is available or Wholesale Parcels - it will be noted in the listing.
Returns
We offer a 1 week return policy. Anytime within 7 days from delivery please contact us to return the item. Email us your order # & the items being returned. We will email you a Return Label for the US Post Office. Then just send it back, properly packaged - as it was delivered.
We provide USPS Labels for all US Orders. We can not provide labels for international returns.
All crystals & jewelry are sold with high quality photographs & measurements. There are no surprises for the buyer. In the rare case that you simply are not happy - for any reason - with the crystal you purchased just contact us and we will take care of it.
There are No Returns on Wholesale, Private Collection and other specialized items.
My item was damaged during shipment. Help!
This is a super rare occurrence - but if it happens InnerVision Crystals will refund or replace the item if lost or damaged during shipment. If there are any issues with your order or For all inquiries and other requests please email contact@innervisioncrystals.net with your Order #, clear pictures of the item and all info.
About Us
Since 2006, IVC has been one of the webs largest online collections of Moldavite, Crystals & Jewelry. We are a Small Business - currently a team of 3, and work hard to bring you the best in our niche market, traveling to meet our sources and visit the large Gem Shows in the US.
- Over 100,000+ Clients around the world since 2006
- 100,000+ orders on Shopify since 2013
- 100% Feedback & 11,000+ items sold from our humble beginnings on eBay
- Well known at the Major Gem & Mineral Shows and sold 2010 - 2017
- Our Moldavite Stones were used on Ancient Aliens
- Mike & IVC Featured on Refresh Quest Season 2
- Come explore with us today and see what peace of mind looks like shopping online for crystals and jewelry.